Raw Hair is 100% unprocessed human hair collected from a single donor. It retains its natural texture and cuticle alignment, offering a more authentic, long-lasting look. Due to minimal processing, it’s highly durable and considered premium quality.

Virgin Hair is also unprocessed but may be gently steamed to create consistent textures like body wave or curly. It can come from multiple donors, making it more uniform in appearance but slightly less natural than raw hair.

With proper care, our raw hair can last up to 3+ years, and virgin hair can last 1.5 to 2 years. Always follow our hair care instructions to ensure maximum longevity.

• Processing Time: All orders are processed within 1–3 business days after payment is confirmed.
• Custom Orders: Please allow additional processing time for custom wigs or bundles. Estimated timelines will be provided at the time of purchase.
• Business Days: Processing and shipping occur Monday–Friday, excluding holidays.

Due to the nature of our products and for hygiene reasons, all sales are final. However, if you receive a defective or incorrect item, please contact us within 48 hours of delivery for resolution.